Director, Marketing & Public Relations
Ceil Mack is a veteran communications professional with more than three decades of service in the healthcare arena. She was previously associated with New York Oncology and St. Clare’s Hospital and is a longstanding community volunteer. Ceil is responsible for promoting Ingersoll Place and building relationships with prospective residents and their families and potential referral sources.
“Ingersoll Place is truly a gem in Schenectady’s midst. It has an outstanding reputation of service to the elderly spanning 90 years and offers an endless supply of heartwarming stories about people who live and work here.
Heidi Armstrong is an articulate, highly-motivated healthcare professional who works on behalf of elderly adults, in particular, those with age-related diseases and disabilities. Her responsibilities include coordination of healthcare services for residents and serving as liaison between residents, families, staff and community-based service providers. Armstrong is a graduate of Bryant & Stratton College with a bachelor of science degree in health services administration and Hudson Valley Community College with an associate in science degree in individual studies. She is a former Day Habilitation Assistant at Saratoga Bridges and most recently, served as a Social Worker at Hudson Park Rehabilitation and Nursing Center.
“Helping to ensure that residents receive optimal care and contributing to their quality of life serve as daily reminders of the important work we do together at Ingersoll Place.”
Pamela Jordan, a member of the Ingersoll staff for almost 27 years, is responsible for maintenance, housekeeping and transportation services. She has an in-depth understanding of day-to-day operations and is committed to providing the highest levels of support services for Ingersoll’s residents.
“My staff and I take great pride in the appearance of Ingersoll Place. We work hard to ensure that our building and grounds are clean and attractive and create a welcoming environment for our residents and their families, staff and visitors.”
Business Office Manager
Michelle Rearic is celebrating her eight year of service with Ingersoll Place. She is responsible for a wide range of functions including coordination of Human Resources, Reception Desk operations and Business Office services for residents and their families. A graduate of Montserrat College of Art, Michelle is also a commercial photographer.
“My door is always open for any questions or concerns that families, residents or staff may have. I look forward to coming to work every day and knowing that I’m making a difference in the lives of so many people.”
Christina’s extensive education and work experiences have prepared her well for the role of Activities Director. She is a graduate of the College of St. Rose with a bachelor of arts degree in English and a master of science degree in educational psychology. Prior to her current position, Christina served as a part time Activities Assistant at Ingersoll Place and more recently, Activities Coordinator at Teresian House. She’s also a former Director of Pastoral Care and Outreach at St. Luke’s Church, Schenectady. Christina is responsible for the development and oversight of recreational and social activities that foster camaraderie and wellbeing among Ingersoll’s residents.
“A friend once told me, ‘If you love what you do, you’ll never work a day in your life.’ Being here at Ingersoll, I consider myself doubly blessed!”
Caroline Thompson, Finance Manager, is responsible for coordinating the payment of bills, maintaining financial records and monitoring budget allocations. In addition, she is responsible for ensuring payroll requirements are met and taxation laws upheld.
“I love working with the staff and residents at Ingersoll. They make coming to work a joy for me.”